Connect the work that should not depend on memory.
Pillar 01
AlphaForge configures intake, communications, scheduling, follow-up, routing, dashboards and data movement around firm-approved workflows. Voice, chat and agents are execution interfaces inside this pillar, not the category.
The firm’s existing PMS remains the legal system of record.
Read the practical intake guide- •Intake and follow-up depend on staff memory
- •Information is re-entered across disconnected tools
- •Routine communication interrupts matter work
- •The firm cannot see where a handoff failed
- Structured intake, scoring and routing
- Voice, chat and follow-up inside firm-approved rules
- Ops Center CRM and workflow dashboards
- Scoped handoffs around the firm’s existing practice-management system